Post Sale

Our Services

BSGS provides full OEM service packages – beginning with design and development, and persisting through to the manufacturing phase, with subsequent batch and serial production.

Briefly about us...

Over the years, we have honed the craft of design and development, allowing us to offer you top-notch services. Our team of experts is dedicated to ensuring that your products are highly competitive in all aspects—functionality, reliability, quality, and price. With our commitment and expertise, we will ensure that your products meet the highest standards and stand out in the market.

Our Competences

Our extensive professional experience spans a wide range of fields, enabling us to meet your unique requirements with precision and expertise. We invite you to explore more about our diverse competences and discover how our skills and knowledge can provide effective solutions to your challenges. By leveraging our broad expertise, we are confident in our ability to assist you in achieving your goals and overcoming any obstacles you may face.

Post-Sales Customer Service

Addressing returns through repair is certainly valuable, but proactively preventing them is far more effective. We place a strong emphasis on maintaining exceptionally high standards of quality in our manufacturing processes. This dedication helps to significantly reduce the frequency of initial returns by ensuring that our products meet stringent performance and reliability criteria from the outset. However, in the rare instances where returns do occur, our team is equipped to manage repairs with both efficiency and precision. This approach not only helps to minimize the costs associated with warranties but also reduces the likelihood of repeat returns, thereby enhancing overall customer satisfaction and reducing operational expenses. Our expert team goes above and beyond to ensure that returned parts are meticulously reconditioned to a condition that is comparable to new. Each part undergoes comprehensive testing before being returned, ensuring that it meets the highest standards of quality and reliability. This rigorous process ensures that our customers receive products that perform optimally and maintain their value, reinforcing our commitment to excellence in both manufacturing and post-sale support.

Minimizing returns starts with our commitment to superior manufacturing quality. By upholding rigorous standards throughout our production processes, we effectively reduce the occurrence of initial returns and ensure that our products consistently meet high expectations for performance and reliability.

When returns are unavoidable, our dedicated team is prepared to address them with precision and efficiency. We focus on prompt and accurate repairs to mitigate the financial impact of warranty claims and to prevent recurring issues. This careful management helps keep warranty costs in check and enhances overall product satisfaction.

Our skilled technicians thoroughly recondition returned items, restoring them to a condition comparable to new. Each component undergoes extensive testing to verify that it meets our stringent quality criteria before it is returned to circulation. This thorough approach guarantees that our customers receive high-quality, dependable products, underscoring our commitment to both exceptional manufacturing standards and comprehensive after-sales service.

 

We can guarantee you:

After-sale services encompass all aspects of customer support following a purchase. This includes customer support, warranty management, product repairs, processing returns and exchanges, technical assistance, routine maintenance, training and usage instructions, handling complaints and feedback, providing information on upgrades, and supplying replacement parts. The goal is to ensure complete customer satisfaction and maintain high product quality standards.

other services

Supply Chain

Management and optimization of the entire supply chain, from procurement to delivery. Effective management of resources, cost reduction and improvement of overall logistics and operations.

Manufacturing

Comprehensive after sales support and maintenance to ensure maximum satisfaction and functionality of our products. Technical support, training and troubleshooting, giving you peace of mind and continuous support.

Industrial Lighting

Design and manufacture of efficient and permanent lighting solutions for production halls, warehouses and other industrial environments...

Control and Automation

Design and implementation of advanced systems for control and automation of industrial processes...

Health Care

Design and implementation of innovative solutions for healthcare...

Energy

Design and implementation of efficient and sustainable energy solutions for industrial and commercial facilities...

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